The Problem Nobody Measures
Revenue loss in PHP/IOP isn't a billing problem. It's a clinical systems problem.
Treatment centers pour money into marketing and admissions while the clinical product quietly bleeds revenue — through missed documentation, preventable AMAs, compressed lengths of stay, and staffing turnover that resets the cycle every quarter.
$5.5M+
Average annual revenue loss at a 30-bed PHP facility
14
Clinical operations categories where revenue leaks
100%
Of a client's billable day lost from one missing group note
$456K
Lost per year from just 2 staff terminations with incomplete docs
How It Works
We diagnose the system — then fix the root cause.
MCC applies a clinical lens to your operations. No blame. No corporate playbook. A phased engagement built around your facility's reality.
1
Assessment
Map current clinical operations against 14 revenue-impacting categories.
2
Diagnosis
Pinpoint root causes — staffing, documentation, clinical product, or billing.
3
Treatment
Implement the Miller Clinical Model. Restructure systems to recover revenue.
4
Re-Assessment
Measure outcomes against baseline. Verify recovery is holding.
5
Maintenance
Ongoing monitoring and system support to protect your gains.
Why MCC Is Different
We win when you win.
MCC operates on a performance-share model. Our compensation is tied directly to the revenue we recover for your facility. No retainers. No risk.
Results
What changes when the system works.
+6
IOP Clients / Month
Monthly IOP census increase — $67,500/month in recovered revenue.
+8 Days
PHP Length of Stay
The single largest revenue recovery line item across a 30-bed census.
100%
Doc Compliance
All group notes completed prior to resignation. Before: 2 weeks lost per departure.